Six Sigma
Improving Process Capability and QualitySix Sigma is a method of productivity, performance and quality improvement. It is based on complete comprehension of customer's requests and expectations and applies proven tools to eliminate defects in processes of their fulfilling. Six Sigma is implemented through own corporate employees. They play the most important and decisive role in successful Six Sigma implementation. Customer, process and employee orientation makes Six Sigma the way of developing new corporate culture.
In recent years Six Sigma method was successfully applied in many world class organizations. The clear gains from Six Sigma are mainly in following areas:
- Retention of existing customers
- Market share growth
- Better request responsiveness
- Lead time shortening
- Shortening of administrative and pre-manufacturing processes
- Improved quality of offered services and products
- Cost reduction
- Productivity increase
- Decrease of number of customer complaints
and many more, resulting in higher market value, profitable growth and better market position.